Monitored fire alarms

The nbn® 网络已经取代了大部分现有的固定电话和互联网网络. When you switch over to the nbn 网络，它可能会影响重要服务的运行，如您监控的火灾报警.

Important Notice

With the nbn network being fully built and operational** and the completion of mass disconnection from the legacy copper network, nbn 2022年2月25日星期五关闭了消防和电梯登记. nbn 是否会继续为在此日期之前注册的服务提供移民援助, 直到它们被迁移或从遗留的铜网络断开.

If an emergency lift phone or monitored alarm panel that you are managing is currently connected to the legacy copper network, 您将需要组织现有设备迁移到替代技术.

Please contact your equipment provider and phone and internet provider to initiate the migration or for further information.

如有紧急查询，请向我们查询 Contact Us page.

What you need to do

  1. Talk to your monitored fire alarm provider about your options for migrating your monitored fire alarm to the nbn™ network, 或者一种替代技术, 在断开当前服务之前
  2. Once you have asked your monitored fire alarm provider for advice about options to migrate your fire alarm, 您需要决定安装哪个选项. Remember that it is your responsibility to transition your lift phone service off the legacy network.
  3. 一旦警报被迁移, 请您监控的火灾警报提供商测试它，并确认它是正常工作的.

您可以向受监控的火灾警报提供商询问的问题:

  • 我所监控的火警警报器连接到电源后是否正常工作 nbn network?
  • 如果是的话，哪种电话或互联网服务最适合我的监控火灾报警器?
  • 我所监控的火警是否能在停电期间拨出?
  • 如果不是，有什么替代方案?
  • 你(供应商)会建议什么解决方案? 有什么费用吗?

Frequently Asked Questions

如果你的设备仍然连接到旧的铜网络, 您将需要安排其过渡到 nbn 尽快使用网络或其他替代技术. You should speak with your equipment provider to discuss options or if an available solution will be compatible on the nbn network.

Remember that it is your responsibility to ensure that your equipment is transitioned from the legacy copper network.

消防及升降机登记并不是一项持续的服务. The assistance provided is limited to the migration of fire and lift services from the legacy copper network onto any alternative technology. Registrations are closed once migration or disconnection has occurred and/or the registered equipment is no longer in use.
一旦你的设备从传统的铜网络中转移出来, 只需让您监控的火灾警报提供商进行测试，并确认其工作正常.

A note on privacy

如果你泄露他人的个人信息给 nbn ，你必须获得他们的同意，才可将有关资料提供给 nbn. 您还需要通知这些人，您已经向他们提供了他们的信息 nbn，并告知他们你提供资料的目的.

如果您希望访问、更正或更新您在登记册上的信息，请联系 nbn by calling 1800 227 300.

登记册经过精心设计，考虑到隐私, 包括澳大利亚隐私原则. nbn的隐私政策可在网站上找到 www.nbn.com.au/privacy.

Power outage information
Talk to your provider about whether your device will work during a blackout when connected to the nbn access network.
Find out more
** NBN Co’s build completion commitment was that all standard installation premises in Australia are able to connect to the nbn™ access network as at 30 June 2020. This excludes premises in future new developments which will be an ongoing activity for the Company beyond the build completion date. It also excludes a small proportion of premises defined as ‘complex connections’ – which includes properties that are difficult to access, culturally significant areas and heritage sites – where connection depends on factors outside NBN Co’s control such as permission from traditional owners, and where network construction to allow such premises to connect will be an ongoing activity of NBN Co beyond 30 June 2020.